Syncing the App Store and Google Play

Every app review answered. In your voice.

ReviewBox pulls your App Store and Google Play reviews into one inbox, drafts replies you'd actually send, and posts them back to the store before a bad week becomes a bad rating.

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App Store · iOS · v4.2.1Urgent

Crashes on iPad after 4.2.1

Every time I open the budgets tab on iPad it freezes for five to ten seconds. Started after the last update. I use this daily for my small business.

Suggested reply · your voice

Thanks for flagging the iPad freeze on 4.2.1. We reproduced it this morning and a fix is rolling out this week. In the meantime, force-quitting and reopening restores the session. I'll follow up here the moment 4.2.2 lands.

Post replyEdit

Two stores, one queue, no spreadsheet

2 storesApp Store + Google Play, one login
1 inboxEvery review in a single queue
4 tonesProfessional to casual, your voice
1 clickReplies posted back to the store
The way it works today

Three tabs, two consoles, and a spreadsheet

Review management breaks in the same three places at almost every team we talk to.

Scattered across consoles

App Store Connect in one tab, Play Console in another, a spreadsheet tracking who answered what. Nobody sees the whole queue.

Bad releases found late

A broken update ships, one-star reviews pile onto the new version, and you find out when the average has already dropped.

Replies users can smell

“Thanks for your feedback” pasted forty times. Generic replies read as no reply at all, and reviewers know it.

What you get

Four things,
done properly

One inbox, both stores

Reviews sync from App Store Connect and the Play Console on a schedule, land in a single queue, and arrive already tagged by issue, sentiment and priority.

Drafts in your voice

Every review comes with a reply grounded in your own templates and knowledge base — refund policy, known issues, tone — not a generic model guess.

Release health

Ratings and complaint volume tracked per version, so a regression shows up as a spike on 4.2.1 rather than a slow drift in the average.

Automations that don't publish

Rules tag, prioritise and pre-draft as reviews arrive. Nothing reaches the store until a human clicks Post.

Replies

Drafts you'd actually send

The draft is grounded in what your team has already written, so it answers the specific complaint instead of thanking someone for their feedback.

Grounded in your knowledge base

Refund policy, known issues and tone live in ReviewBox. Drafts quote them rather than inventing an answer, so what ships matches what support would say.

Four tones, your pick

Professional, warm, concise or casual. Set a default per app and override on any single reply.

Posted through the official APIs

App Store Connect for iOS, the Play Console API for Android, using credentials you connect in Settings. No browser extensions, no copy-paste.

  • Reviewer wrote

    “Crashes on iPad after 4.2.1 — the budgets tab freezes.”

  • Draft came back

    “Thanks for flagging the iPad freeze on 4.2.1. We reproduced it this morning and a fix is rolling out this week.”

  • You did

    Read it, changed one word, clicked Post.

4.2.1−0.8
4.2.0−0.2
4.1.4+0.1
4.1.3+0.3
Share of reviews rated ≤2, by version · illustrative
Release health

Catch the bad build on day one

Ratings tracked per version, not per app. A regression shows up against the version that caused it, while you can still roll back.

  • Rating and complaint volume broken out by app version
  • Alert when five or more low ratings hit one version in 24 hours
  • Issue tags rolled up per release, so the cause is named
How it works

Connected in a morning

STEP 01

Connect your app

Search for it like you would on the store, click it, done. Reviews start syncing on a schedule.

STEP 02

Triage the queue

Reviews arrive tagged and ranked. Crashes and billing complaints float to the top, praise sorts itself.

STEP 03

Reply and move on

Every review comes with a draft in your voice. Edit if you want, post, next. The whole queue in one sitting.

Why it exists

Built by people who
answered the queue

ReviewBox exists because replying to store reviews properly used to mean two consoles, a spreadsheet and an afternoon.

Stores
App Store Connect · Google Play Developer API
Posting
Official APIs only — no scraping, no extensions
Approval
Nothing publishes without a human click
Pricing

Start free, pay when it earns it

Every plan begins with the same 14-day trial and none of them asks for a card up front.

Starter

$49/month

One app, replied to properly.

  • 1 app
  • 5,000 reviews / month
  • 50 AI drafts / day
  • Email alerts
Most popularPro

$129/month

A portfolio of apps, and a team to answer them.

  • 10 apps
  • 50,000 reviews / month
  • 200 AI drafts / day
  • Incident detection
  • Release health
Enterprise

Talk to us

Unlimited apps, custom limits, and a contract.

  • Unlimited apps
  • Custom review volume
  • Audit log
  • Unlimited seats

Annual billing brings Starter to $39/month and Pro to $99/month.

Questions

Before you start

Do I need a credit card to try it?

No. Every plan starts with the same 14-day trial and none of them asks for a card up front. You pick a plan only if ReviewBox earns it.

How do replies actually get posted?

Through the official APIs: App Store Connect for iOS and the Play Console API for Android, using credentials you connect in Settings. No browser extensions, no copy-paste.

Will AI post anything without my approval?

No. Drafts wait for you, and nothing goes to the store until you click Post. Automations tag, prioritize, and pre-draft; they don't publish.

What makes the drafts sound like us?

They're grounded in your own reply templates and knowledge base (refund policy, known issues, tone) instead of a generic model guess. You choose from four tones and edit anything before it posts.

Which platforms are supported?

Both major stores: the Apple App Store and Google Play. Reviews from both sync into the same inbox with the same tagging, prioritization, and reply flow.

Clear the queue this week

Connect an app in about two minutes and see your real reviews, tagged and drafted, before the trial clock matters.

14-day free trial · no credit card required · cancel anytime